Shipping & Returns
All packages will be sent tracked and a tracking number will be provided (if available) once your order has been sent. Please allow up to 3-4 business days for your order to be processed and packed, however in most cases your order will be packed and sent the next business day.
Delivery time is estimated between 3-5 workings days and in some cases up to 10 working days. Shipping fees include handling and packing fees as well as postage costs. Items are sent in appropriately sized parcels and boxes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please note that we can not refund earrings due to hygiene reasons unless they are faulty.
You should expect to receive your refund within four weeks of us receiving your returned goods however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.